Welcome!

A word of welcome from the Re-engage team

Thank you for volunteering with Re-engage and a warm welcome to our team. You’re joining a group of people - some of whom have been volunteers for decades, some for days – who are committed to making life better for and becoming part of the lives of socially isolated and lonely older people.

We all learned a lot during the pandemic about ourselves and about loneliness and the corrosive way that social isolation affects lives. As you settle into your role with us, you’ll realise that you’re an important part of a lifeline to older people who may have little or no social contact apart from with you.

We suspect that, like many thousands of our team, you’ll find that your life is enriched by your encounters with older people. The whole team is inspired by the lives lived, the experiences shared, and the tales told by the older people we meet through Re-engage.

The following pages include important information about your volunteering role, so please read this handbook carefully and refer to it as and when you need to during your time with us. If you’ve any questions, please access our FAQ section on our website. We’ll also be sending you our monthly volunteer newsletter, Re-engage Matters, via email, with the latest news, information, and training, so please do look out for it, just in case it finds its way to your junk inbox.

If you’ve questions or suggestions, now or in the future, please do get in touch.

Warm wishes,

The Re-engage team