What is a call companion?

Call companions are volunteers who make regular telephone calls to lonely and isolated, older people. These calls provide a lifeline of friendship for our older people.  The regular, warm, friendly chat and companionship is a vital link with the outside world from which they have become isolated.

Over time call companions and the older person they are paired with will get to know each other well and together they spend many hours full of fun and laughter, sharing stories as well as vital support over the phone.     

Could you be our next call companion recruit?

  • who enjoys good conversation 

  • is comfortable making telephones calls and making connections remotely 

  • can commit to making two to four call a month 

  • has a friendly, empathetic approach 

  • is a good listener 

  • is patient 

  • has a good sense of humour 

  • You’ll be passionate about providing support to lonely and isolated older people.  
  • You’ll be a team player as you will join a cohort of other callers for mutual support and ideas.  
  • You’ll be good at summarising and noting down information.
  • You’ll also be comfortable with updating your group call coordinator using IT so a degree of computer literacy is essential. 

Re-engage (formerly Contact the Elderly) is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship however old they are.  We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.  

Our volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to. Older people who may have felt very alone, now feel valued as individuals, continue to form friendships, and have support. We make sure that people know they are important well into old age. Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together. 

Contact us

We have teams across the UK and our national office is in London.


2 Grosvenor Gardens


0800 716543

Office phone:

020 7240 0630