What is safeguarding?

Safeguarding is not just about the process that happens when something goes wrong. You need to be aware of what you should do in your role as an employee or a volunteer to keep people safe and prevent abuse - balancing the right to be safe with the right to make informed choices, take risks and ensuring that the older people’s views, wishes, beliefs and feelings are considered.

  • Preventing – people from being abused and neglected and helping them live fulfilled lives.
  • Protecting – people who have been abused or neglected.

“People” means anyone from a baby to an older adult.

The policy is about: protection, and how we can learn from what has already happened; how we can learn from and improve on good practice; involving older people and ensuring that they are at the heart of everything that we do.

  • Safeguarding is everyone's business

Different people have different responsibilities under the legislative framework, but what we really want you to take away from this training is that it is your responsibility to know what safeguarding is and recognise, report and record concerns to the relevant person.

When we talk about safeguarding, we use the following definitions:

  • A concern is a feeling or worry about a child or adult’s wellbeing or safety that they may be at risk of harm or may have been harmed.
  • An incident is an adverse event, whether actual or alleged, which results in, or risks, significant harm to a beneficiary, staff member or volunteer whether intentional or unintentional.

Safeguarding concerns and incidents should result in action being taken.  When anyone within Re-engage identifies a safeguarding concern or incident, they should discuss their concern with their safeguarding team.

Contact us

We have teams across the UK and our national office is in London.


2 Grosvenor Gardens


0800 716543

Office phone:

020 7240 0630