Step by step DBS guide with uCheck

Your DBS check will provide us with a record of any unspent convictions you have which might impact on your volunteering role. Having unspent convictions doesn’t necessarily mean that you can’t volunteer with Re-engage, but we do need to know about them. You can ring 020 7240 0630 or email knowledge@reengage.org.uk to discuss issues in confidence. The safety and wellbeing of older guests is paramount and an Enhanced DBS check for our volunteers helps ensure this.

The DBS check is a two-stage process.

Your DBS application will take about 10 minutes to complete, and you will need one of the following forms of ID - a National Insurance number, national ID card number, passport or driving license.

Stage one

First you make an application via the uCheck website. In this stage you will be asked to provide one form of ID (National Insurance number, national ID card number, passport or driving license). 

Stage two

Once you have completed stage one, Re-engage will carry out an ID check, which will require three forms of ID. Details of the documents you must provide can be found on GOV.UK.

As a volunteer, your DBS check is completely free to you – Re-engage will cover any costs incurred.

1. Click the uCheck application portal link to start. Then click start now.

2. You’ll now be asked for some personal information. You need to make sure this information is as accurate as possible. Please include any middle names – unfortunately DBS applications can’t be amended so if there is a mistake the whole process must restart.

3. You’ll now be asked for some history, including a declaration of unspent convictions. Having an unspent conviction doesn’t necessarily bar you from volunteering with Re-engage - but you do need to make it known to us if there’s an issue which will show up on your DBS. You can declare unspent convictions on the confidential form here (the link is also in the original email).

4. You will now need to provide your address. If you haven’t lived at your current address for more than five years, you will need to provide your previous address as well, and any others until you have completed a five-year history.

5. You will now need to provide one piece of identifying information. You can provide your National Insurance number, national ID card number, passport or driving license. If you provide a passport or driving license you must include scans or photographs of these to knowledge@reengage.org.uk.

6. You will then be taken to a confirmation page to review all of your information and asked to tick two declarations. Once you have done this, click submit and your application will be sent through to us.

7. You now need to scan or email another two accompanying documents (you will have supplied three in total) for us to verify. All documents must be current and valid. A list of all possible documents you can use is at the end of this guide.

8. Only if you can’t scan or email your documents, please email knowledge@reengage.org.uk to request a booking for an online appointment.

Possible ID documents

You will need to provide one document from the following list.

Group 1: primary identity documents

  • Passport - any current and valid passport
  • Biometric residence permit - UK
  • Current driving licence photocard - (full or provisional) - UK, Isle of Man, Channel Islands and EEA.
  • Birth certificate - issued within 12 months of birth - UK, Isle of Man and Channel Islands - including those issued by UK authorities overseas, for example embassies, High Commissions and HM Forces
  • Adoption certificate - UK and Channel Islands

And two additional documents either from Group 1, or Group 2a and Group 2b below. At least one document must have your current address on it.

Group 2a: trusted government documents

  • Current driving licence photocard - (full or provisional) - all countries outside the EEA (excluding Isle of Man and Channel Islands)
  • Current driving licence (full or provisional) - paper version (if issued before 1998) UK, Isle of Man, Channel Islands and EEA
  • Birth certificate - issued after time of birth - UK, Isle of Man and Channel Islands
  • Marriage/civil partnership certificate - UK and Channel Islands
  • HM Forces ID card - UK
  • Firearms licence - UK, Channel Islands and Isle of Man

Group 2b: financial and social history documents

  • Mortgage statement - UK or EEA - issued in last 12 months
  • Bank or building society statement - UK and Channel Islands or EEA - issued in last three months
  • Bank or building society account opening confirmation letter - UK - issued in last three months
  • Credit card statement UK or EEA - Issued in last three months
  • Financial statement, for example pension or endowment - UK - issued in last 12 months
  • P45 or P60 statement UK and Channel Islands - issued in last 12 months
  • Council Tax statement - UK and Channel Islands - issued in last 12 months
  • Utility bill - UK - not mobile telephone bill - issued in last three months
  • Benefit statement, for example Child Benefit, Pension - UK - issued in last three months
  • Central or local government, government agency, or local council document giving entitlement, for example from the Department for Work and Pensions, the Employment Service, HMRC UK and Channel Islands - issued in last three months
  • EEA National ID card - must still be valid
  • Irish Passport Card - cannot be used with an Irish passport - must still be valid
  • Cards carrying the PASS accreditation logo UK, Isle of Man and Channel Islands - must still be valid
  • Letter from head teacher or college principal UK - for 16- to 19-year-olds in full time education - only used in exceptional circumstances if other documents cannot be provided - must still be valid

Contact us

We have teams across the UK and our national office is in London.

Address

Re-engage
2 Grosvenor Gardens
London
SW1W 0DH

Freephone:

0800 716543

Office phone:

020 7240 0630