Become a volunteer interviewer
Are you organised, positive and dedicated to supporting older people who are lonely? Re-engage is looking for volunteers to interview new volunteer call companion applicants.
This is an interesting, responsible role in which you will telephone applicants on behalf of Re-engage and ask them a series of informal interview questions. You will need to be comfortable making telephones calls and connecting with people remotely. Each interview should take around 20-30 minutes and you will need time to record the outcomes.
- Making four to six phone calls per week to prospective volunteer call companions
- Arranging the interview appointment
- Completing the interview form for the role the volunteer has applied for
- Recording the volunteer’s answers on the form during the interview
- Recording the outcome of the interview on a spreadsheet
- Following all guidance in your interviewer training modules to ensure that the interviews are completed in line with our charitable aims
Update: Applications are now closed thanks to the high volume of applications we have received. Please do apply for anther volunteer position on our website if there is one that appeals. We'd be delighted to have you on board.
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This voluntary role requires you to be available to make telephone interviews to potential volunteers – mostly call companion applicants - either in the day or evening for at least 2-3 hours a week. This is a remote voluntary role which can be carried out from home.
We will give you the training and guidance you need to make decisions on whether the volunteer is suitable for the role and we’ll also be on hand to provide advice and guidance. (You won’t be expected to tell the applicant if they have been successful or not).
This is a fulfilling and enjoyable role, offering great flexibility to work at any time of the day or week. As one of our valued volunteers, you’ll receive training, support and regular communications from the charity.
You’ll use and develop your communication skills, gain valuable experience with a national charity and, most importantly, make a real difference to the lives of lonely older people.
- Excellent communication skills
- Enthusiasm for speaking to new people on the phone
- Flexibility to make calls at different times of the day
- Good administrative skills and IT literacy
- A friendly, empathetic approach
- The ability to listen to answers and record them appropriately
- Patience and understanding
- A passion for improving the lives of lonely and isolated older people