Become a call companion coordinator

As a call companion coordinator, you will be the main point of contact for all the call companions and older people in your group. Our call companion coordinators are a vital part of the Re-engage team, ensuring that their group of call companions have all the support and information they need to make regular friendship calls to older people.

This is a challenging and rewarding role which might be a bit busy to begin with but will take up less of your time once your group is fully up and running. You’ll be checking in with your group members once a month, and you’ll conduct a short wellbeing questionnaire with the older people in the group every six months.

You will need two references and to complete an ID check for this role.

Tasks include:

  • Setting up the first call companion calls for your group by getting in touch with the call companions and older people

  • Checking in with the older people in your group once they have had their first call companion call

  • Keeping in regular contact with your team of call companions and sharing any updates from Re-engage that are relevant to them

  • Responding to any issues and queries from the call companions and older people in your group

Could you be our next call companion coordinator recruit?

This is a flexible, homebased voluntary role that can easily be fitted in around your own lifestyle and availability. Arranging the first call companion calls for your group is likely to take several hours of your time; once your group is up and running, however, you will only be volunteering for around two hours per month.

This is a long-term voluntary role, so we are ideally looking for individuals who are able to commit to volunteering with us for at least 12 months. 

As one of our valued volunteer leaders, you’ll receive training, support, and regular communications from the charity. This is a fulfilling and enjoyable role which will enable you to develop your leadership skills, gain valuable experience with a national charity and, most importantly, make a real difference to the lives of lonely older people.  

We are looking for call companion coordinators with the following skills and attributes: 

  • Excellent communication skills 

  • Good administrative skills and IT literacy 

  • An enthusiasm for speaking on the phone and making connections remotely

  • A friendly, empathetic approach 

  • The ability to really listen to people 

  • Patience 

  • A passion for improving the lives of lonely and isolated older people 

If this sounds like you, then please use our online application form and get in touch.

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship however old they are.  We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.  

Our staff and volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to. Older people who may have felt very alone, now feel valued as individuals, continue to form friendships, and have support. We make sure that people know they are important well into old age. Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together.

Contact us

We have teams across the UK.


7 Bell Yard


0800 716543

Office phone:

020 7240 0630